Polycom BToE Hates My USB Audio Device

Description: When opening Polycom BToE (Better Together over Ethernet) Connector to sync with a Polycom VVX 600 I was prompted with both of the following alerts: “Polycom BToE Connector failed to configure the PC’s default […]

Error Updating RGS Agents Post User SIP Change

Description: Several agents within a response group, group had their SIP address modified and when attempting to re-add their updated account the following error message appeared: Cannot insert duplicate key row in object ‘dbo.Agents’ with […]